The 70-20-10 learning and development model is a widely respected framework used globally to guide effective employee training and growth strategies, including in the UK corporate landscape. Originally developed in the 1980s through research involving nearly 200 executives, the model suggests an optimal balance for how people learn most effectively:
- 70% from on-the-job experiences and challenging assignments (experiential learning)
- 20% from social interactions, coaching, and feedback (social learning)
- 10% from formal training and education (formal learning)
This is not a rigid prescription, but rather a guideline indicating that most learning occurs informally through real work and relationships rather than in classrooms alone.
Details of Each Component
70%: Experiential Learning (On-the-Job)
This largest portion happens through:
- Engaging in challenging tasks and projects
- Problem-solving and adapting to new situations
- Learning from mistakes and feedback
- Applying new tools or processes in daily work
- Participating in change initiatives
Experiential learning builds practical skills, sharpens instincts, and promotes adaptability, which is why it is the most critical component for effective development.
20%: Social Learning (Learning from Others)
Learning through relationships involves:
- Mentoring and coaching
- Peer feedback and observations
- Collaborating and knowledge-sharing
- Role modelling by experienced colleagues
This social aspect reinforces new skills and stimulates continuous improvement through interaction.
10%: Formal Learning (Structured Training)
This includes:
- Workshops, seminars, and live training sessions
- E-learning modules and courses
- Conferences and formal reading materials
Although the smallest portion, formal training is crucial for foundational knowledge, certifications, and structured upskilling. Statistics show that employees spend only around 1% of their time in formal training, yet it accounts for 10% of effective learning — demonstrating high efficiency.
Supporting Research and Critiques
- Studies affirm that companies with strong development programs following this balance see productivity increases up to 37% and higher employee retention rates.
- The model underscores that leadership and other complex skills are primarily learned through experience, supported by coaching and formal education.
- Critics note that the exact ratios are not empirically fixed and the original research involved self-reported data from mainly senior executives, which may limit universality.
- Despite critiques, the 70-20-10 framework remains one of the most influential models driving corporate learning strategy worldwide.
Practical Implications for Learning and Development Professionals
- Design learning programs that prioritize real work experience and social learning alongside formal courses.
- Encourage a learning culture where managers support stretch assignments, coaching, and peer collaboration.
- Use technology and data to track learning behaviors beyond classrooms, ensuring experiential and social learning opportunities are optimized.
- Blend formal training with ongoing, applied experiences to sustain growth and development.
Why Choose Imperial Corporate Training Institute (ICTI)?
At the Imperial Corporate Training Institute, we embed the 70-20-10 philosophy at the heart of our corporate trainer development programs. We provide:
- Comprehensive curricula combining experiential learning projects, mentorship, and formal certification courses.
- Access to expert coaches and role models to guide your development.
- Flexible learning formats including online classrooms and in-house training tailored to your professional context.
- Training aligned with the latest industry standards reflecting UK corporate needs.
Our approach ensures you not only learn but apply skills directly in your work environment, accelerating your growth as a corporate trainer.
Embark on a transformative journey to become an effective corporate trainer that drives real business impact. Enroll with the Imperial Corporate Training Institute (ICTI) today to access expertly crafted programs grounded in proven learning frameworks like the 70-20-10 model. Connect with us now to discover how you can leverage experience, relationships, and formal learning to excel in your career.