The Practical Emotional Intelligence at Work Training Course by Imperial Corporate Training Institute is a comprehensive leadership training course designed to help professionals develop the emotional intelligence skills required to succeed in today’s dynamic workplace. Emotional intelligence is no longer a “soft skill” – it is a core leadership competency that influences communication, decision-making, team performance, and organisational culture. This course provides practical tools and proven frameworks to enhance self-awareness, self-regulation, motivation, empathy, and social skills in professional environments.
In modern organisations, leaders who demonstrate strong emotional intelligence outperform those who rely solely on technical expertise. This leadership training course focuses on real-world workplace scenarios, equipping participants with strategies to manage emotions under pressure, resolve conflict effectively, inspire teams, and foster psychological safety. Through interactive exercises, case studies, and behavioural assessments, learners will build emotional agility and strengthen interpersonal effectiveness. By the end of this course, participants will possess the practical emotional intelligence competencies necessary to lead confidently, influence positively, and drive sustainable performance improvements within their organisations.
Objectives
By the end of the Practical Emotional Intelligence at Work Training Course, participants will be able to:
- Understand the core components of emotional intelligence and their impact on leadership effectiveness.
- Increase self-awareness by identifying emotional triggers, behavioural patterns, and leadership blind spots.
- Apply self-regulation techniques to manage stress, frustration, and workplace pressure.
- Develop empathy to strengthen professional relationships and improve team collaboration.
- Enhance communication skills through emotionally intelligent listening and feedback methods.
- Resolve workplace conflict using structured emotional intelligence frameworks.
- Build trust and psychological safety within teams.
- Improve decision-making by integrating emotional data with logical analysis.
- Motivate and influence others using emotional awareness strategies.
- Strengthen resilience and emotional agility during organisational change.
- Apply emotional intelligence tools to performance management and leadership development.
- Create a personal emotional intelligence development action plan.
Target Audience
This leadership training course is ideal for:
- Senior managers and executives seeking to enhance leadership presence.
- Mid-level managers aiming to strengthen team engagement and morale.
- HR professionals responsible for leadership development and talent management.
- Team leaders and supervisors managing diverse or cross-functional teams.
- Project managers handling high-pressure environments.
- Customer-facing professionals requiring advanced interpersonal skills.
- Aspiring leaders preparing for promotion into management roles.