Employee Grievance Handling Training Course

ICTI and Partners Certification

1 Week
20 Hours
Classroom, In-House, Online

Price: £3500

Group discounts available. Get Registered for more details.

Employee Grievance Handling Training Course offered by Imperial Corporate Training Institute is a targeted programme within Human Resource Management Training Courses, designed to equip HR professionals and corporate leaders with advanced strategies to manage workplace grievances effectively. The course provides a structured approach to handling employee complaints, ensuring fair and compliant grievance procedures while mitigating organisational risks.

Participants gain expertise in HR grievance procedures and policies, employee complaints management training, and workplace conflict resolution in HR. The programme covers grievance investigation and documentation, ethical grievance handling in organisations, and HR dispute resolution techniques to address employee relations issues professionally. Emphasis is placed on integrating employment law and grievance procedures into daily HR operations, ensuring compliance, fairness, and transparency.

The training also addresses internal complaint resolution processes, grievance handling best practices, and employee relations risk management. Participants learn to implement structured grievance policies, manage sensitive complaints, and foster a positive workplace environment. By combining practical skills with corporate governance frameworks, the course enhances HR capability in resolving grievances efficiently and reducing potential legal or operational risks.

Objectives

  • Develop expertise in managing workplace grievances effectively
  • Apply HR grievance procedures and policies consistently
  • Implement employee complaints management training across teams
  • Conduct workplace conflict resolution in HR professionally
  • Perform grievance investigation and documentation accurately
  • Ensure fair and compliant grievance handling in the organisation
  • Apply HR dispute resolution techniques to employee relations issues
  • Integrate employment law with internal grievance procedures
  • Identify and manage employee relations risk proactively
  • Establish internal complaint resolution processes for corporate settings
  • Adopt grievance handling best practices across HR operations
  • Enhance ethical grievance handling and organisational compliance

Target Audience

  • HR managers responsible for employee grievance handling and relations
  • Senior HR leaders overseeing HR compliance and dispute resolution
  • Employee relations specialists managing workplace conflicts
  • HR business partners addressing employee complaints and grievances
  • Corporate executives ensuring ethical and compliant HR practices
  • Talent management professionals supporting workforce engagement
  • HR consultants advising on grievance procedures and policies
  • Learning and development managers training HR teams in grievance handling
  • HR practitioners implementing internal complaint resolution processes
  • Legal and compliance professionals managing employment law risks
  • Corporate leaders overseeing employee relations and dispute management
  • Professionals seeking to improve organisational grievance handling frameworks

Course Modules

FAQs

Course Dates

Availiable Dates
Place
Register
April 6, 2026
May 4, 2026
September 7, 2026
April 6, 2026

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