Emotional Intelligence Development Training Course

ICTI and Partners Certification

1 Week
20 hours
Classroom, In-House, Online

Price: £3500

Group discounts available. Get Registered for more details.

The Emotional Intelligence Development Training Course by Imperial Corporate Training Institute is a comprehensive personal development training course designed to strengthen emotional awareness, emotional regulation, empathy, and interpersonal effectiveness in the workplace. Emotional intelligence is no longer considered a soft skill; it is a strategic competency that directly influences leadership performance, team collaboration, conflict resolution, and organisational success. This course provides participants with practical tools and structured frameworks to understand their emotions, manage stress, improve communication, and build stronger professional relationships.

In today’s competitive corporate environment, technical expertise alone is not enough. Professionals must demonstrate emotional agility, self-control, resilience, and social awareness to navigate complex workplace dynamics. This training course focuses on developing core emotional intelligence competencies that enhance decision-making, improve workplace culture, and increase personal productivity. Through practical exercises, case studies, role plays, and self-assessment tools, participants gain measurable improvements in emotional self-awareness, relationship management, and leadership influence.

Objectives

By the end of this Emotional Intelligence Development Training Course, participants will be able to:

  • Understand the concept and core components of emotional intelligence.
  • Identify personal emotional triggers and behavioural patterns.
  • Improve emotional self-awareness and self-regulation skills.
  • Develop empathy and social awareness in professional interactions.
  • Strengthen communication and active listening abilities.
  • Manage workplace stress and emotional pressure effectively.
  • Handle conflicts constructively and professionally.
  • Enhance leadership effectiveness through emotional intelligence.
  • Build trust-based professional relationships.
  • Improve teamwork, collaboration, and employee engagement.
  • Develop resilience in challenging situations.
  • Create a personalised emotional intelligence development plan.

Target Audience

This personal development training course is designed for:

  • Senior managers and executives
  • Team leaders and supervisors
  • HR professionals
  • Project managers
  • Customer service professionals
  • Sales and marketing teams
  • Administrative staff
  • Entrepreneurs and business owners
  • Professionals seeking career growth
  • Individuals aiming to improve workplace relationships and communication skills

Course Modules

FAQs

Course Dates

Availiable Dates
Place
Register
March 4, 2026
July 4, 2026
November 4, 2026
February 4, 2027

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