The Confident Leadership Conversations Training Course delivered by Imperial Corporate Training Institute is a specialised leadership training course designed to empower professionals with the communication mastery required to lead effectively through dialogue. In modern organisations, leadership is increasingly defined not by authority alone but by the ability to influence, inspire, and guide others through meaningful conversations. Whether addressing performance challenges, navigating organisational change, providing feedback, or aligning teams with strategic goals, leaders must communicate with clarity, empathy, and confidence. This course equips participants with practical frameworks and behavioural techniques to conduct impactful conversations that build trust, enhance engagement, and support organisational success.
This comprehensive programme explores the psychology of leadership communication and the strategic role conversations play in shaping culture, performance, and relationships. Participants will learn how to manage difficult discussions, articulate expectations, handle emotional responses, and create psychologically safe environments where dialogue thrives. Through interactive exercises, role-plays, and real-world scenarios, attendees will gain the confidence to engage in conversations that motivate action, resolve conflict, and strengthen collaboration. By the end of the course, leaders will possess the conversational intelligence needed to drive accountability, encourage innovation, and cultivate high-performing teams across diverse workplace contexts.
Objectives
By the end of this leadership training course, participants will be able to:
- Understand the strategic importance of leadership conversations in organisational performance and culture development
- Demonstrate confidence and clarity when communicating expectations, decisions, and feedback
- Apply structured conversation models to manage routine, performance, and sensitive discussions
- Build trust and psychological safety through active listening and empathetic communication techniques
- Handle difficult conversations constructively while preserving professional relationships
- Deliver feedback that motivates improvement and encourages accountability
- Manage emotional dynamics and respond effectively to resistance or defensiveness
- Use questioning techniques to promote reflection, problem-solving, and ownership among team members
- Align conversations with organisational goals, values, and leadership responsibilities
- Strengthen personal leadership presence through verbal and non-verbal communication skills
- Facilitate collaborative dialogue that supports teamwork, innovation, and knowledge sharing
- Develop personalised action plans for improving conversational confidence in daily leadership practice
Target Audience
This course is designed for professionals who wish to strengthen their leadership communication capabilities and conversational confidence, including:
- Senior leaders and executives responsible for organisational direction and team alignment
- Middle managers seeking to improve performance discussions and team engagement
- Supervisors and team leaders managing operational teams and frontline staff
- Human resource professionals supporting leadership development initiatives
- Project managers coordinating cross-functional teams and stakeholder communication
- Emerging leaders preparing for supervisory or managerial responsibilities
- Consultants and advisors who facilitate professional discussions and decision-making processes
- Professionals involved in coaching, mentoring, or employee development activities
- Customer-facing managers who require confident and constructive dialogue skills
- Any professional aiming to enhance influence, collaboration, and leadership effectiveness through conversations