The Positive Behaviour Support and De-escalation Training Course offered by Imperial Corporate Training Institute is designed to equip healthcare professionals, caregivers, support workers, and managers with practical skills to prevent, manage, and safely respond to challenging behaviours in healthcare and care settings. As part of our Healthcare Management training course category, this programme focuses on understanding the causes of behaviours of concern while promoting person-centred care, dignity, safety, and effective communication.
This course combines Positive Behaviour Support (PBS) principles with evidence-based de-escalation techniques to help participants reduce conflict, improve patient outcomes, and create safer working environments. Learners will develop the confidence to identify behavioural triggers, implement proactive intervention strategies, and respond appropriately to challenging situations while maintaining compliance with healthcare best practices and organisational policies.
Objectives
Upon completing this course, participants will be able to:
- Understand the principles and benefits of Positive Behaviour Support (PBS).
- Identify common causes and triggers of challenging behaviours.
- Apply person-centred approaches to behaviour management.
- Use effective communication techniques to reduce conflict.
- Recognise early warning signs of behavioural escalation.
- Implement safe and practical de-escalation strategies.
- Develop proactive behaviour support plans.
- Promote dignity, respect, and individual rights during interventions.
- Improve teamwork and communication during behavioural incidents.
- Reduce workplace risks while enhancing patient and staff safety.
Target Audience
This course is suitable for:
- Healthcare managers and supervisors
- Nurses and healthcare professionals
- Mental health practitioners
- Care home managers and care staff
- Support workers and social care professionals
- Disability support professionals
- Occupational therapists
- Behaviour support practitioners
- Community healthcare workers
- Anyone responsible for managing challenging behaviour in healthcare or care environments