The Conversational AI and Chatbots Training Course offered by Imperial Corporate Training Institute is a comprehensive artificial intelligence training course designed to equip professionals with in-depth knowledge and practical skills for designing, developing, and deploying intelligent conversational systems. This course focuses on how conversational AI technologies such as chatbots, virtual assistants, and voice-enabled systems are transforming digital communication across industries. Participants will gain a structured understanding of how natural language processing (NLP), machine learning, and dialogue management work together to create human-like interactions between users and AI-powered systems.
This training course emphasises real-world applications of conversational AI, covering the full lifecycle of chatbot development from understanding user intent and conversation flow design to deployment, optimisation, and performance monitoring. Through this artificial intelligence training course, learners will explore both rule-based and AI-driven chatbots, integration with business systems, ethical considerations, and future trends shaping conversational technologies. By the end of the course, participants will be well-prepared to contribute to or lead conversational AI initiatives within modern digital environments.
Objectives
- To develop a strong conceptual understanding of conversational AI and chatbot technologies
- To explain the role of natural language processing in human–machine interaction
- To analyse different types of chatbots and conversational agents
- To understand conversation design principles and dialogue flow architecture
- To apply intent recognition, entity extraction, and context management techniques
- To evaluate chatbot platforms, frameworks, and deployment environments
- To explore integration of chatbots with business systems and digital channels
- To address ethical, privacy, and data security challenges in conversational AI
- To assess chatbot performance using analytics and optimisation strategies
- To prepare participants for real-world implementation of conversational AI solutions
Target Audience
This Conversational AI and Chatbots Training Course is suitable for:
- IT professionals seeking to expand their expertise in artificial intelligence training courses
- Software developers and engineers interested in conversational system development
- Data analysts and AI practitioners working with NLP and machine learning models
- Digital transformation professionals involved in automation and AI initiatives
- Product managers overseeing AI-driven customer interaction tools
- Business analysts exploring chatbot use cases for operational efficiency
- UX and conversation designers focusing on human-centred AI interfaces
- Technical consultants and solution architects
- Entrepreneurs and innovators developing AI-powered digital products
- Professionals aiming to understand conversational AI without heavy coding backgrounds